Privacy Policy is a trade name of Jacky Sue

Privacy Policy

Jacky Sue cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle carefully the information we have collected about you and your use of our services. We never provide your data for commercial purposes to third parties.

This privacy policy applies to the use of the website and the services provided by Jacky Sue. The effective date for the validity of these terms is 24/05/2018, and with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, how this data is used, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, you can contact our privacy officer, whose contact details can be found at the end of our privacy policy.

Data Processing

Below you can read how we process your data, where we (let) store it, which security techniques we use, and who has access to the data.

Payment processors

Mollie For handling payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and place of residence, as well as your payment details such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in that context, share (anonymized) data with third parties. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than allowed by law.

Shipping and logistics

Fietskoeriers When you place an order with us, it is our task to have your package delivered to you. We use the services of Fietskoeriers for the delivery. Therefore, it is necessary for us to share your name, address, and place of residence with Fietskoeriers. Fietskoeriers uses this information only for the purpose of executing the agreement.

Purpose of data processing

General purpose of processing We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you have placed. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask for your explicit consent. Your data will not be shared with third parties, except for accounting and other administrative obligations. These third parties are all obliged to maintain confidentiality based on the agreement between them and us or a statutory obligation or oath.

Automatically collected data Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser, and operating system) is not personal data.

Retention periods We retain your data for as long as you are a customer of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider it as a forget request. Based on applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period lasts. However, employees no longer have access to your client profile and documents we have created based on your order.

Changes to the privacy policy We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way we process data already collected about you, we will notify you by email.

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